Customer Service

Your comments and complaints count!

If you have a comment about NV Salon Systems services - whether it is good or bad - we would like to know.

What is the Comments and complaints system?

We want to actively encourage you, our customers, to give us your opinions about any of our services.

This can be in the form of any comment, compliment, complaint, suggestion or any other point of view.

Why are we interested in your opinion?

We want to make sure our services meet the needs and wishes of our customers who use our products.

This is why your views on our services and/or products are important and why we have introduced the

Comments and complaints system to make it easier for you to let us know what you think.

If you are pleased with a service, products, or

the way a member of staff has dealt with you, we would like to know.

If you are unhappy with the level of service received or in the way a member

of staff has dealt with you; if you are upset about something we have done,

or something you think we have not done;please let us know.

Wherever possible we want to put things right quickly and

if there is a problem we want to stop it happening again.

If you have an idea or suggestion that could help us improve our services, why not tell us?

Our commitment to providing quality services comes from our own personal shopping experience.

To ensure that we continue to deliver excellent service, we need your feedback.